Anthony McGrath

Home › Services › Sales funnel optimisation

Funnel optimisation

Fix the leaks in your sales funnel

Somewhere between someone seeing your ad and becoming a customer, most of them disappear. Funnel optimisation maps every step, measures where people drop out and what it costs you, then fixes the biggest leaks first.

  • 22 years in digital marketing
  • Hands-on: you work with me, not a junior
  • UK, US, Dubai and Australia

By Anthony McGrath · Updated

What does sales funnel optimisation involve?

Sales funnel optimisation covers mapping, traffic to page, lead capture, follow-up, sales stage and measurement. Traffic arrives on a page that does not match the ad. Anthony McGrath does the work himself, with 22 years in digital marketing, for businesses in the UK, the US, Dubai and Australia.

Most funnels leak in the same places

Traffic arrives on a page that does not match the ad. Forms ask too much. Leads wait hours for a reply. Follow-ups stop after one email. Each step loses people, and together they can halve your sales.

Optimising the funnel as a whole works better than tweaking one page. A faster reply or a better follow-up sequence is often worth more than any change to the website.

Best for
Service businesses, coaches, course creators and B2B firms that sell through leads or calls
What you get
Mapping, Traffic to page, Lead capture, Follow-up, Sales stage, Measurement
First step
Map it: every step from first click to sale, with the numbers at each stage.
Where
The UK, the US, Dubai and Australia, working remotely across time zones
Who does the work
Anthony McGrath, hands-on, with 22 years in digital marketing

What's included

From the first click to the sale, and after.

Mapping

Every step from ad to sale; Numbers and drop-off at each stage; Time between steps; What each leak costs per month.

Traffic to page

Ad and page message match; Landing pages per audience; Speed on mobile; Clear next step.

Lead capture

Forms and lead magnets; Quizzes and calculators; Booking and call options; Chat and WhatsApp.

Follow-up

Instant replies; Email and SMS sequences; Reminders for booked calls; Lead scoring.

Sales stage

Offers and pricing pages; Proposals and quotes; Objection handling; CRM stages and tasks.

Measurement

End-to-end tracking; Lead quality back to the ads; Revenue by source; A dashboard for every stage.

Before and after

An example of fixing reply speed, forms and follow-ups in a lead generation funnel.

Visitor to lead4.2%Before: 2.6%+62%
Lead to booked call39%Before: 22%+77%
Average reply time2 minutesBefore: 5 hours+39999900%
Cost per sale190Before: 410−54%

An example of the kind of change this work aims for, based on typical starting points. It is not a promise or a specific client result: every business starts somewhere different. Money figures are shown without a currency: the same pattern applies in pounds, dollars, dirhams or Australian dollars.

How it works

  1. Map itEvery step from first click to sale, with the numbers at each stage.
  2. Find the leaksWhere people drop out, why, and what it is costing you each month.
  3. Build and fixPages, forms, offers, emails and follow-ups built or rebuilt.
  4. Track and improveEach stage measured, so you can see the funnel getting better week by week.

Questions

What is sales funnel optimisation?

Improving each step people take from first hearing about you to buying, so more of them make it through. It covers ads, pages, forms, follow-ups and the sales process.

Where do most funnels leak?

Usually at the landing page, the form and the follow-up. Slow replies alone lose a large share of leads.

Do I need special funnel software?

Not necessarily. Funnels can be built on your existing site and CRM, or on tools like GoHighLevel or ClickFunnels if they suit you better.

How do you measure a funnel?

With tracking at each stage, from ad click to sale, and lead quality sent back to the ad platforms so they find more of the right people.

Platforms and tools

  • GoHighLevel
  • HubSpot
  • ClickFunnels
  • Kajabi
  • Calendly
  • Typeform
  • Zapier
  • Make
  • GA4
  • Google Ads
  • Meta Ads
  • Klaviyo
  • ActiveCampaign
Anthony McGrath

About Anthony McGrath

Tip of the day

Avoid tiny split audiences. Combine similar ad sets so Meta gets enough conversion data to exit learning phase.

A UK-based freelance digital marketer with 22 years across Shopify, WordPress, WooCommerce, Magento, conversion rate optimisation, funnels, Google, Meta and TikTok ads, SEO and tracking. He works directly with businesses in the UK, the US, Dubai and Australia, so the person who plans the work is the person who does it. More about Anthony or connect with him on LinkedIn.

See where your funnel leaks

Tell me how people find you and what happens next. You get a map of the leaks and what to fix first.

Get your funnel mapped